Need a hand? We've got you.
The questions we get most are below. If yours is not here, email us and a real person answers, usually within one business day.
How do I get started?
Download Hoppr from the App Store, then make an account with your email, Apple, or Google. You have to be 18 or older. Once you are in, open the map to see where people are going out tonight, and tap Hop if you want the night picked for you.
Why does Hoppr ask for my birthday?
Two reasons, and one date covers both. You have to be 18 to use Hoppr at all, and 21 to see drink deals, so we ask once at signup and never again.
If you are between 18 and 20 the app works normally: the map, fluffles, friends, stamps, and every non-alcohol perk. Drink specials stay hidden until the birthday on your account says 21.
What is a fluffle?
It is your group's plan for the night. Start one, pull your friends in, everyone votes on where to go, and when a spot wins every phone in the group gets the same notification. No more twelve-message group chat that ends with nobody leaving the house.
How do I delete my account?
In the app, go to Settings, then Delete Account. That permanently removes your account and your personal data. You can do it yourself at any time, and you do not need to email us first.
I did not get my verification email.
Check spam and promotions first, then tap resend on the verification screen. If it still does not show up, email hello@hopprlive.com and we will sort it out.
I cannot log in.
Use the reset password link on the login screen. If you signed up with Apple or Google, use that same button to sign back in rather than a password. Still stuck? Email us and we will get you back into your account.
Is my location shared with other people?
No. Your exact location is never shown to anyone. Hoppr uses your rough area to center the map, and adds a random offset so nobody can pinpoint where you are standing. Checking in to a venue shows that you are at that venue, nothing more precise than that.
You control all of it in Settings.
How do I report someone or something?
Use the report option on the profile or the piece of content inside the app, or email hello@hopprlive.com. We read every report and act on anything that breaks our rules.
How do notifications and contacts work?
Both are optional and both live in Settings. Finding friends from your contacts only happens after you tap to allow it, and we do not store the contacts of people who are not on Hoppr.
Notifications are rate limited on purpose: quiet hours are respected, and we cap how much any one venue or friend can ping you in a night.
Is Hoppr in my city?
Hoppr is live in Atlanta and rolling into college towns from there. Put your school on the list from the cities page and we will tell you when we turn it on.
Good to know
- You must be 18 or older to create a Hoppr account, and 21 or older to see drink deals.
- You can delete your account and your data yourself, any time, in Settings then Delete Account.
- Your exact location is never shown to anyone, ever.
- Read the Privacy Policy and the Terms of Service.
- Built in Atlanta, GA by BarHop Technologies LLC.